Allianz Heating & Air Customer Testimonials & Reviews in Redding, Red Bluff & Surrounding Areas
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The folks at Allianz are the BEST. We had them install our furnace / air conditioning unit four years ago and it’s worked like a top of the line champ ever since.
And they get it about the value of customer service. Every single person we’ve ever come in contact with at Allianz – whether they’re in the office or on a call – is warm, friendly, and always happy to answer any questions we may have.
Robb, the tech who comes out to service our unit, is stellar. He always remembered that the smoky air during fire season is really hard on us (we both have COPD), and stayed on the lookout for something SAFE that might help.
This winter Robb called to tell us about the iWave-R residential air cleaner (it attaches to the existing plenum in the attic). He let us know they were testing it in THEIR lab at the shop and were really excited about it, and very pleased with the results. Were we interested? You bet! In less than a week he was here installing the iWave.
We’re looking forward to breathing freely inside the house this next year!
We called on Sunday and left a message when the AC made a loud noise and stopped cooling. The repair guy arrived around 4:00 and had it fixed right away. The service contract and extended warranty has paid off. Thank you Allianz for the great service.
We had another company in town evaluate our AC, but they needed to order the part. Well, we were not able to get back in touch with them for 2 weeks, so we called Allianz today. Luckily they had a same day appointment, Dave checked out our unit, diagnosed he problem as the blower motor as well, had the part on his truck, and had our unit fixed within an hour. Definitely recommend.
Last night our ages old HAVAC unit died. They were out this morning to give us the bad news. What I loved was they originally scheduled us for a new installation a week from Friday. When Tom, from Allianz, found out that we had family coming into town tomorrow, he called the office and asked if there was any way they could move us up to help us out. They rearranged things and are installing for us tomorrow.
Thank you Allianz heating and air conditioning, you saved us. A+.
I thank Allianz and Paul for fixing my air conditioning. I called Sunday at 9am Paul was here at 11:00 and put in a new fan motor and a/c working great. And no additional charge because I have the maintenance contract.
Anytime we have have an issue we call allianz first. They are very polite, have never left my home a mess, and if there is an issue don’t try and sell you something you don’t need! Best part about it, is they show up when they are supposed to and don’t give you a 4 hour window.
An amazing company to do business with. Knowledgeable, friendly and courteous all the way around!
Awesome service!! Thanks for standing behind your work!!
Amazing company to do business with! They are honest, reliable and follow through with everything. Great customer service all the way around!
I just want to give a big huge crazy thank you to Kerri and the staff/owner of Allianz Heating and Air!
I called on Monday with a family member needing help.
Today first thing Rob was at my parents home and the air was cold by 945am. Plus… the cost was completely reasonable!
My grandpa will be able to stay home and it’s all because of Kerri and the awesome people at Allianz!!!
Want to give a huge THANK YOU to Allianz and to Kerri. My elderly mom had surgery on Monday when it was 113 degrees in Redding. Of course, that night the air conditioner thermostat decided to act up. She has limited lung capacity so the heat is a huge issue for her. I called Allianz first thing Tuesday morning and explained the situation to Kerri, she had someone out there by 2:30. He fixed the thermostat and changed the filter. I live out of state and had to go home before they arrived. I talked to my mom today and she said her unit is working perfectly. In a town that has such hot temps in the summer, I really thought I wouldn’t be able to find someone to come out that day. Thank you so much Allianz and Kerri, you both rock!
Of course, our HVAC decides to quit on a day that turns out to be 106 degrees. Three other companies could not get to us for at least four days. Allianz was not only able to come out the same day, Tom was able to diagnose the problem within minutes and correct the issue. No heavy handed service contract offers or other upgrade suggestions. He quickly fixed the problem in a very professional and courteous manner. Allianz will be our go to for HVAC service for now on.
They save us from a super long weekend. My AC went out on a Thursday evening an my landlord assured me no one could help til Monday. I called Allianz first, and they had a tech out to my house an hour later. They were fast, clean, an helpful. Thank you!
Allianz Heating & Air offers the very best service available! Martin, owner; Robb, Service Manager and Kylee, Dispatcher always provide amazingly outstanding service! Recently our main air conditioner would not come on. Kylee scheduled Robb to come out in a timely manner. As always, he did an outstanding job of trouble shooting and repair. I am always 100% confident that, in an emergency Allianz will be there to solve all of my heating and AC issues. They are amazing and I highly recommend them without reservation.
It was cold last night. I don’t do great in the cold. My chubby poodle does not like the cold. We got tired of our poodle sitting in front of the space heater and taking up all of the heat, so we called Allianz.
First off, the young lady who answered the phone was polite, patient and asked all of the right questions. At first there were some scheduling conflicts, but she said that she could get someone out the same day. VERY EASY to talk to!
Later on, the young lady called and let me know that the technician , Robb, would be out shortly.
I’m only good at a few things in life and HVAC is definitely not one of them. I know less than nothing about the subject. Robb could have told me that Larry the Magic HVAC Goblin had turned off the mystical AC valve and I would not have known the difference.
Long story short, there was one tiny little adjustment that needed to be done, and boom Robb was out the door to save someone else’s day.
Robb the technician was EXTREMELY personable, polite and professional. He took the time to explain everything in simple terms.
While I didn’t have the most technical issue, Robb didn’t talk down or make me feel like a moron since it was such minor issue.
Theses are the HVAC people you are looking for.
It is 108 today in Redding and at 5pm my air conditioner stopped working. I throught I’d call for an appointment tomorrow or perhaps later if there are lots of folks with the same problem. I was pleasantly surprised to have Tom from Allianz Heating and Air at my house by 8pm and he fixed our AC system by 8:30. Great service. Thank you Allianz Heating and Air!
Just wanted to thank the guys at Allianz for their awesome customer service! This was a great experience from all the e-mail/phone reminders to the guys that came out and did the job. I can defiantly recommend these guys for your next job.
These guys really took care of us fast! They tried to fix our a/c as least expensively as possible, when that didn’t take they replaced our unit very quickly. Thank you Allianz for your speedy service, your customer service is top notch!
Our experience with Martin Graeff and the staff of Allianz was 100% positive. We had settled on another company but knew it was wise to get a second opinion. The huge number of positive reviews at Angie’s List made us choose Allianz. We immediately learned a lot about HVAC units, but also the connections to the duct work. Everything Martin said checked out logically and when I researched his facts online. I actually expected a high price for this kind of knowledge and service, but we got a better deal than expected, and less than the other business quoted us. The installation was smooth and professional and was completed in a timely manner. I’m the sort who chooses the best professional over the best deal, but in this case I got both.
I had a tech come out on the same day as I called. Robb was the name of the tech. He was smart and professional. He fixed my central a/c very quickly and replaced the filter as a service. It will be triple digit weather this weekend, so I am beyond elated. Thank you Robb, and Allianz.
Allianz Heating & Air,
Wanted to just say thanks to both of your techs Rob and Brandon for there quick response, tools in hand and ready to work, and being able to go that extra mile in helping with all our concerns. Having techs as these two really shows how your company is ran. Once again “THANKS SO MUCH” will pass your name along to anybody needing service in the future.
Tom and Kate
Just wanted to let you know how pleased I am with the new HVAC system you installed. My house is cooling quicker than ever and staying cool. When I’ve come home to a hot house after being away, I am able to cool the house within minutes. With the addition of the two extra vents in my living room I am comfortable in every room of my house.
Thanks so very much…Gerri **rray